Privacy Policy (The Legal Bit)

Jack Marshall Hairdressing Ltd (JMH)

1. Who We Are

Jack Marshall Hairdressing Ltd (“we”, “us”, “our”) operates under the trading names Jack Marshall Hairdressing and JMH.

Registered Office:
Redmere, The Mires
North Newbald
United Kingdom

Contact Email:
jack@jackmarshallhairdressing.co.uk

We are committed to protecting your privacy and handling your personal data with care, transparency, and respect, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, and protect personal information when you:

Visit our website

Communicate with us by email or social media

Please note: online bookings, client records, consultation notes, appointment history, and marketing communications are managed securely through Phorest Salon Software, which operates under its own privacy and data protection policies.

3. Information We Collect Through This Website

Through this website, we collect only limited personal information.

This may include:

Your name

Your email address

Your phone number (if provided)

Any message you submit via the contact form

This information is used solely to respond to your enquiry and is not added to any marketing list unless you have explicitly opted in via Phorest.

4. Information Processed via Phorest

All appointment bookings and client information are processed through Phorest Salon Software.

This may include:

Contact details

Appointment history

Consultation notes

Patch test or sensitivity records

Marketing preferences

Phorest acts as a data processor and complies with UK GDPR. You can view their privacy policy directly within the booking system.

5. Marketing Communications

We do not send marketing communications directly from this website.

All marketing emails and text messages are managed via Phorest and are only sent where consent has been given. You may update or withdraw your consent at any time.

6. Photography & Media Use

From time to time, we may take photographs or short videos of hair results within the salon. These may include images of your hair and, where appropriate, yourself.

Images may be used for:

Social media platforms

Our website

Marketing or promotional materials

We aim to keep content focused primarily on the hair and to ensure all imagery is respectful, professional, and in keeping with our brand values.

By attending an appointment, you are kindly understood to consent to the use of such images unless you let us know otherwise.

You are always welcome to decline or withdraw consent before, during, or after your appointment. Your decision will be fully respected and will never affect your service or experience.

Consent may be withdrawn at any time by contacting:
jack@jackmarshallhairdressing.co.uk

Your comfort, boundaries, and sense of safety are always our priority.

7. Social Media

Our website contains links to external social media platforms. When you visit these platforms, their own privacy policies apply. We are not responsible for how third-party platforms collect or use your data.

8. Cookies

Our website may use cookies to help improve functionality and understand how visitors use our site.

These may include:

Essential cookies required for website operation

Analytics cookies (such as Google Analytics)

Marketing or social media cookies (such as Meta/Facebook pixels)

You can manage or disable cookies at any time through your browser settings or via the cookie banner where applicable.

9. Children & Age Policy

Clients under the age of 18 are not permitted to book appointments independently.

An adult must accompany anyone under 18 for the full consultation and service appointment

No colour services are carried out on clients aged 18 or under under any circumstances

Age information may be requested during booking or consultation.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

11. Data Retention

Personal data is retained only for as long as necessary to respond to enquiries, manage client relationships, or comply with legal and professional obligations.

12. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Withdraw consent for marketing

Object to or restrict data processing

To exercise your rights, please contact:
jack@jackmarshallhairdressing.co.uk

13. Changes to This Policy

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.

Jack Marshall Hairdressing Ltd
A safe, respectful and professional space for every client.